Tampa Bay
AdventHealth Medical Group Heart Care and Vascular Surgery at North Pinellas
14.76
14.76
Overview
The multi-disciplinary team at AdventHealth Sports Medicine and Rehabilitation offers a wide range of services — including physical therapy, occupational therapy, and injury rehabilitation — that address your health from every angle, helping you become healthier, happier and stronger in everything you do.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
Appointments recommended
Appointment required
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Quality
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This medical center provides various services including physical therapy, occupational therapy, and injury rehabilitation. The team of professionals seems to be well-equipped and knowledgeable. However, the staff has been reported to be unresponsive and not timely in returning calls and messages. This has caused frustration for some patients who have had to wait for extended periods before receiving callbacks.The center offers a wide range of amenities, including wheelchair-accessible seating, restrooms, and parking, making it accessible to people with disabilities. The location is convenient, with clear directions and instructions provided. One of the concerns raised by patients is the difficulty in getting in touch with the medical staff, which can lead to delayed treatment and a lack of clear communication about the patient's condition. Another issue is the inconsistency in the medical center's appointments, with some patients reporting last-minute cancellations.On a positive note, some patients have reported positive experiences with the medical staff, citing their professionalism, friendliness, and personable bedside manner. They have been satisfied with the clear explanations and instructions provided before and after treatments.The medical center accepts various payment methods, including NFC mobile payments, debit cards, and credit cards, making it convenient for patients to pay for services. However, the lack of a personal touch in communication has led to some patients feeling unvalued and unsupported.It is worth noting that the medical center seems to be aware of these issues and has a dedicated email address for patients to report concerns and feedback. This suggests that the center is committed to improving the patient experience and addressing any concerns that may arise.
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