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AdventHealth Medical Group Diabetes & Endocrinology at Tampa
9.91
9.91
Overview
Access to medical records is available to patients over the age of 18 or a legal guardian, and is protected by federal HIPAA regulations. AdventHealth patients can create an online account for a safe and simple way to access information from their electronic health record (EHR).
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
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This medical center has received praise from patients for its friendly staff and knowledgeable doctors. Several reviewers have highlighted the exceptional care they received from Dr. Koshy, Dr. Fronteras, and other doctors. The staff has been described as welcoming, efficient, and professional. Patients have appreciated the warm welcome they received from the front desk staff and the thorough explanations provided by the doctors.However, there are some concerns about the center's ability to manage patient records and communicate with patients. One reviewer experienced difficulties with getting blood test results and scheduling appointments, while another reviewer reported that the staff was unprofessional and unresponsive.It seems that the center has had issues with phone communication and patient portal access, as mentioned by several reviewers. One patient reported that they were unable to get in touch with the center via phone or patient portal, and another patient was sent a text message cancelling their appointment without notice.Despite these issues, the center has received praise for its accessibility and amenities. The building is wheelchair accessible, with a wheelchair accessible parking lot, entrance, and restroom. Patients have also appreciated the option to pay with NFC mobile payments, debit cards, and credit cards.To improve, the center could focus on streamlining its communication and record-keeping processes to ensure that patients receive the best possible care. With a little work, this medical center has the potential to provide top-notch care to its patients.
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