Tampa Bay
AdventHealth Medical Group Diabetes & Endocrinology at Celebration
Clinic
66.45
66.45
Overview
The multi-disciplinary team at AdventHealth Sports Medicine and Rehabilitation offers a wide range of services — including physical therapy, occupational therapy, and injury rehabilitation — that address your health from every angle, helping you become healthier, happier and stronger in everything you do.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Pricing
Quality
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The location under review, AdventHealth Sports Medicine and Rehabilitation, seems to have a mixed experience. Despite having a convenient location and good working hours, the quality of care has raised several red flags. Many patients have reported difficulty in getting in touch with the clinical team, including doctors, which has led to medication and treatment issues. Several patients have experienced clerical errors, including wrong lab orders and prescriptions being sent to the wrong pharmacy. The phone system seems to be unresponsive, and voicemails often get cut off. On the other hand, some patients have had positive experiences with certain doctors, such as Dr. Ann Samuel, who has received praise for her compassion and dedication to her patients. The payment options seem to be convenient, with NFC mobile payments, debit cards, and credit cards being accepted. The facility also appears to be wheelchair accessible, with a wheelchair-accessible restroom, parking lot, and entrance.However, the main issue seems to be the lack of responsiveness from the clinical team, which has caused frustration and harm to several patients. This is a significant concern, as timely and effective communication is crucial in the healthcare industry.Overall, the location seems to be lacking in providing quality care and responsiveness to patients' needs. It's worth noting that some patients have reported long wait times, including a 6-month wait for an appointment, which is unacceptable. The facility's lack of accountability and responsiveness has led to several patients choosing to leave and seek care elsewhere. Patients who are looking for a responsive and caring clinical team may want to consider exploring other options before choosing this location.
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