Tampa Bay
AdventHealth Medical Group Colorectal Surgery at Winter Haven
Clinic
51.21
51.21
Overview
The multi-disciplinary team at AdventHealth Sports Medicine and Rehabilitation offers a wide range of services — including physical therapy, occupational therapy, and injury rehabilitation — that address your health from every angle, helping you become healthier, happier and stronger in everything you do.
Features
Credit cards
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Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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This medical center has a good reputation among patients, but there are some issues that need to be addressed. The staff is friendly and helpful, but sometimes they seem to be overwhelmed, which can lead to long wait times. I've heard of patients having to wait for hours to see a doctor, even in emergency situations.The quality of care is generally good, but there have been some concerns about the accuracy of diagnoses and treatment plans. Some patients have reported feeling rushed during their appointments and not getting the attention they need.The pricing of services is reasonable, but there have been some complaints about the high cost of tests and procedures.The center has made efforts to be more innovative in its approach to healthcare, offering a range of services that cater to different needs. However, there is room for improvement in this area.One major issue is the lack of attention to patients in emergency situations. Some patients have reported being left in the waiting room for extended periods of time, without being seen by a doctor. This can be frustrating and even put patients' lives at risk.Additionally, the center could benefit from improving its communication with patients. Some patients have reported feeling confused and unclear about their treatment plans, and some have even been told to "look up their test results on the patient portal" without any explanation or support. This can be frustrating and make patients feel like they're not being taken care of.Overall, this medical center has a lot of potential, but it needs to work on addressing these issues to provide the best possible care to its patients.
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