I visited the AdventHealth Imaging Central Florida Bill Pay location in Kissimmee, and overall, I had a good experience. The staff were friendly and welcoming, with Jeison standing out as a particularly helpful and attentive employee. He made sure I understood the process and was taken care of. The facility itself was clean and well-maintained, with wheelchair accessibility and comfortable amenities.The imaging services were top-notch, with Jeison and other staff members providing excellent customer service and making the experience as smooth and stress-free as possible. However, there was one instance where the staff seemed less than enthusiastic and seemed to be going through the motions. This was a rare occurrence, but it was noticeable nonetheless.The facility's payment options, including NFC mobile payments, debit cards, and credit cards, were convenient and easy to use. The planning process was well-organized, with appointments recommended and online scheduling available.One issue that stands out is the unprofessional behavior of some staff members. In one instance, a staff member was unsympathetic to a patient's situation, refusing to accommodate their needs despite clear explanations of their circumstances. This kind of behavior is unacceptable and should be addressed.Overall, I would recommend this location to those in need of medical imaging services. While there were some minor issues, the staff's friendliness, the facility's cleanliness, and the quality of services make it a reliable choice. However, there is room for improvement in terms of staff professionalism and customer service.