Tampa Bay
AdventHealth Express Care at Walgreens Madeira Beach
18.97
18.97
Overview
As members of AdventHealth, our hospitals operate as nonprofit organizations focused on improving the health of the communities we serve. Every three years we conduct Community Health Needs Assessments to determine the major needs in our area.
Features
Wheelchair accessible entrance
Wheelchair accessible restroom
Restroom
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Quality
Innovativeness
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This urgent care center is located in a convenient location, easily accessible by car. The building is wheelchair accessible, with a restroom available for patients. The center is open and welcoming, with a streamlined process for signing in and being seen by a medical professional. Many patients have reported positive experiences with the staff, who are knowledgeable and caring.However, some issues have arisen with appointment scheduling and follow-up. In one instance, a patient had to wait for nearly an hour after their scheduled appointment time due to a delayed start. The center has apologized for this inconvenience and has taken steps to address the issue.The staff at this urgent care center are highly trained and experienced, with many patients praising their exceptional care. The center has also implemented innovative features, such as a digital sign-in process and a seamless referral system to other AdventHealth facilities.Some patients have expressed frustration with the lack of availability for certain medical services, citing long wait times or unavailability of certain medications. This has led to one patient rating the center as a 1.0 out of 5.Overall, this urgent care center is a convenient and caring option for patients in need of urgent medical attention. However, some issues with scheduling and availability may need to be addressed in order to improve patient satisfaction.One major issue is inconsistent communication between the staff and patients. One patient had to wait for nearly an hour after their scheduled appointment time, and another patient was unable to reach the center by phone. These issues can be frustrating for patients and may lead to a negative experience.
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