Tampa Bay
AdventHealth Centra Care Poinciana
69.90
69.90
Overview
As members of AdventHealth, our hospitals operate as nonprofit organizations focused on improving the health of the communities we serve. Every three years we conduct Community Health Needs Assessments to determine the major needs in our area.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Appointments recommended
Accepts walk-ins
Pediatric care
Has online care
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Innovativeness
Pricing
Overall
Quality
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This urgent care center has a good reputation, but there are some areas for improvement. The quality of care is generally high, but there have been some issues with consistency. The pricing is relatively reasonable, but some patients have reported feeling nickel-and-dimed for certain services. The center has made some efforts to innovate and improve patient experience, but it could do more in this area.One notable issue is the inconsistent quality of care. Some patients have reported receiving excellent care from certain providers, while others have had negative experiences. This suggests that there may be some variability in the level of training or experience among staff members.Despite these issues, the center has many strengths. The staff is generally friendly and welcoming, and the facilities are clean and well-maintained. The center has made efforts to use technology to streamline patient flow and improve communication, which is a positive step.To improve, the center could focus on providing more consistent quality of care across all providers and services. This might involve providing additional training or resources for staff members, as well as implementing more robust quality control measures.Overall, this urgent care center is a good option for patients who need quick and convenient care. However, patients should be aware of the potential for variability in quality and be prepared to advocate for themselves if necessary.The most notable issue is the inconsistent quality of care, which can be a major concern for patients. It's essential for the center to address this issue to ensure that all patients receive high-quality care.
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