Tampa Bay
AdventHealth Centra Care Celebration
67.79
67.79
Overview
As members of AdventHealth, our hospitals operate as nonprofit organizations focused on improving the health of the communities we serve. Every three years we conduct Community Health Needs Assessments to determine the major needs in our area.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
Onsite services
On-site parking
Accepts walk-ins
Pediatric care
X-ray
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Overall
Pricing
Quality
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This urgent care center in Kissimmee City has a strong reputation for providing high-quality medical services. The majority of patients have reported excellent experiences with the staff, who are described as friendly, kind, and professional. The center's cleanliness and organization have also been praised, making patients feel comfortable and at ease. However, some patients have mentioned issues with long wait times and communication. In one instance, a patient had to wait over an hour to be seen by a doctor, and another patient reported difficulties in getting their prescription sent over to their pharmacy.Despite these minor issues, the center has received many 5-star reviews, with patients praising the exceptional care they received from the staff, including nurse practitioners and medical assistants. Many patients have mentioned that they felt heard and understood by the medical staff, who took the time to explain their diagnoses and treatment options.The center's use of technology, such as electronic medical records, has also been praised. Some patients have mentioned that they were able to check in online and even receive treatment within a short period of time.One patient did mention a negative experience with a substitute doctor who lacked bedside manner. However, the center took steps to rectify the situation by offering a refund and apologizing for the poor experience.Overall, this urgent care center has a strong track record of providing high-quality medical services, although some minor issues with communication and wait times need to be addressed. The staff's friendliness, professionalism, and use of technology make it a great option for patients in need of urgent medical care.
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