Tampa Bay
AdventHealth Care Center Zephyrhills North
29.60
29.60
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Overall
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This location has received mixed reviews from clients. While some clients have reported kind and compassionate nurses and staff, as well as a clean and beautiful facility, others have experienced neglect and poor care. One client reported that their mother was not properly assessed and received inadequate care, while another client's father was left to fall out of his wheelchair multiple times, resulting in a broken ankle.Clients have also reported issues with communication and staff turnover, with some clients reporting that nurses and CNAs were short-staffed and overworked. One client reported that a CNA was giving them a bath and got their legs wrapped around the wheelchair legs, breaking their ankle.On the other hand, some clients have reported positive experiences, including receiving wonderful service from the staff and having a pleasant stay. However, the overall rating suggests that the negative experiences outweigh the positive ones.One notable issue is the lack of attention to detail and follow-through on tasks, as evidenced by a client's experience where their mother's personal belongings were packed up without notification, and another client's experience where their mother's wound was not properly treated.While some clients have reported that the facility is well-stocked with supplies, others have reported issues with cleanliness and organization, including trash and garbage not being properly disposed of.
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