Overall, the experience at AdventHealth Sports Medicine and Rehabilitation is generally positive. The medical staff is highly skilled and compassionate, with many reviewers praising the care they received. The facility is clean and well-maintained, and the staff is friendly and welcoming. Many reviewers have reported short wait times, with some even being seen immediately. However, there are a few instances where the staff seemed unprepared or uncaring, which is a major issue. One reviewer reported being told to take Tylenol and ibuprofen in rotation for their symptoms, which they later found out was not the correct course of treatment. Another reviewer reported being treated like an experiment, with a nurse being incompetent and a charge nurse being unhelpful. Despite these issues, the majority of reviewers have had a positive experience and would recommend this facility to others. To improve, the staff could work on being more attentive to patients' needs and providing more thorough care.
Note: The score of 4.4 is based on the third-party ratings provided, and the scores for Quality, Pricing, and Innovativeness are based on the reviewers' comments and experiences.