Tampa Bay
AdventHealth Bond Clinic Main Campus
51.62
51.62
Overview
The multi-disciplinary team at AdventHealth Sports Medicine and Rehabilitation offers a wide range of services — including physical therapy, occupational therapy, and injury rehabilitation — that address your health from every angle, helping you become healthier, happier and stronger in everything you do.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Restroom
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Gender-neutral restroom
Identifies as women-owned
Identifies as women-owned
Appointments recommended
Appointment required
Identifies as veteran-owned
Identifies as veteran-owned
Photos & videos
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Quality
Innovativeness
Overall
Pricing
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This location provides a wide range of medical services, including physical therapy, occupational therapy, and injury rehabilitation. The staff at AdventHealth Sports Medicine and Rehabilitation are known to be friendly and professional, and the facility is clean and well-maintained. However, some patients have reported difficulty getting appointments, long wait times, and unresponsive staff.Many reviewers praised the doctor's expertise and compassionate care, mentioning specific staff members who made a positive impact on their experience. However, there are several concerns with the phone system, patient portal, and billing department. Some patients have reported being unable to get through to a live person on the phone, leaving messages that are never returned, and difficulty navigating the patient portal. Additionally, there are complaints about the billing department's inability to process payments and communicate with patients.There are mixed reviews about the staff's professionalism and empathy, with some patients reporting being treated with contempt and hostility by certain staff members. However, other reviewers have mentioned the staff's kindness and caring nature, particularly in the physical therapy department.One of the major issues with this location is the lack of communication between departments, leading to delays and misunderstandings. Some patients have reported having to wait weeks for test results or follow-up appointments, and difficulty getting answers to their questions.Despite these issues, many patients have praised the location's convenient location and wide range of services. However, the overall experience is marred by the inconsistencies and unprofessional behavior of some staff members. The location has the potential to improve by addressing these issues and providing better communication and service to its patients.The current rating of 2.5 does not accurately reflect the varied experiences of patients. While some have had positive experiences, others have been consistently frustrated by the phone system, billing department, and staff's unprofessional behavior. A more accurate rating would take into account the overall consistency of service and the effort made to address patient concerns.As a result, a more accurate rating for this location would be 3.4 out of 5, reflecting the mixed reviews and inconsistent service.
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Hours
Closed
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Medical Service
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