This location, AdventHealth Sports Medicine and Rehabilitation at Lakeland City, offers a wide range of services including physical therapy, occupational therapy, and injury rehabilitation. The team of healthcare professionals is quite diverse, covering areas such as pediatricians, internists, gynecologists, and nephrologists. It's worth noting that appointments are recommended, and the staff is available Monday through Sunday from 8:00 am to 8:00 pm. In terms of accessibility, this location provides a wheelchair-accessible seating area, restroom, and parking lot, as well as wheelchair-accessible entrance. NFC mobile payments, debit cards, and credit cards are also accepted.Unfortunately, several clients have reported issues with the front desk staff being rude and unhelpful, with some cases of unprofessional behavior and dismissive attitudes. Furthermore, some patients have experienced difficulty scheduling appointments, long wait times, and a lack of communication from the staff.One client was unhappy with the service they received from a pediatrician, who they felt was unprofessional and provided incorrect information about their child's health. Another client reported a long wait time of over an hour, with staff being unfriendly and unhelpful.There are also issues with phone communication, with some clients experiencing difficulty getting in touch with the front desk staff or receiving callbacks. A few clients have mentioned that the staff seems more focused on their personal activities, such as using their phones, rather than providing assistance.Overall, while this location has some positive aspects, such as a diverse team of healthcare professionals and wheelchair accessibility, the reported issues with the staff's behavior and communication may be a concern for potential clients.