The AdventHealth Sports Medicine and Rehabilitation location in Winter Haven City has received mixed reviews from patients. While some have praised the medical services, staff, and facilities, others have expressed dissatisfaction with the quality of care, long wait times, and issues with billing and communication. There are issues with the responsiveness of the administrative staff, and problems with billing, including incorrect charges and failure to call patients back. Additionally, some patients have reported negative experiences with the behavior of certain staff members, including a lack of professionalism and empathy. On the positive side, some patients have praised the kindness and attentiveness of certain medical staff, such as the nurse Sharon in the infusion center. The facilities, including the parking lot and restrooms, have also been described as wheelchair accessible and well-maintained. It's worth noting that the location has identified as women-owned and LGBTQ+ friendly, which may be a consideration for patients seeking care from a provider that aligns with their values. The working hours are listed as Monday to Friday, 7:00 AM to 5:00 PM, with Saturday and Sunday hours not specified.