Tampa Bay
Advantage Travel
34.33
34.33
Overview
Advantage Group vacations, travel agency, and trucking services based out of Lakeland, Florida.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Appointment required
Online appointments
Photos & videos
Submit a review
Innovativeness
Quality
Pricing
Overall
Submit a review
The travel agency is conveniently located in Lakeland City, with a wheelchair-accessible entrance and parking lot. However, the experience of one customer was marred by poor customer service, including unhelpful and dismissive staff. The agency's pricing practices were also considered deceptive, with hidden fees and unexpected charges added to the final cost of the trip. The quality of the travel itinerary was subpar, with mistakes and errors that were not adequately addressed by the agency. Despite this, the agency has a long history of serving clubs and organizations, and has maintained detailed records of interactions. One customer praised the agency's knowledge of vacation package deals and another customer found the online booking process convenient. However, another customer was very disappointed with the quality of the accommodations, citing issues with rusted mirrors, leaky bathrooms, and outdated furniture. Overall, the agency has received mixed reviews, with some customers praising their services and others expressing frustration with their experiences. One issue that stands out is the agency's poor handling of customer complaints and lack of accountability for their mistakes.
Own this business?
Hours
Open Now
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS