The location of the insurance broker is well-rated by customers, with an overall score of 5.0. The quality of service provided by the staff, including Mindy, Emily, and Desiree, is consistently praised for being professional, courteous, and knowledgeable. They are able to explain complex insurance options in a way that is easy to understand, and take the time to ensure that customers feel well-informed and supported.
One issue that has been highlighted in some reviews is the occasional long wait time for appointments, but this does not seem to be a consistent issue. The staff is generally willing to go above and beyond to help customers, and many have reported feeling grateful for their assistance.
The location is wheelchair accessible, with a parking lot and entrance that are suitable for customers with mobility issues. They also offer online appointments, which can be a convenient option for customers who prefer to schedule appointments from home.
Overall, the location seems to be a valuable resource for customers looking for guidance on health insurance options. The staff is highly knowledgeable and dedicated to providing excellent customer service, and the location itself is well-suited for customers with mobility issues.