Tampa Bay
Advanced Urology Institute - Homosassa Office
55.94
55.94
Overview
Meet Dr. Matthew Truesdale, an active urologist of AUI in Largo, FL. He specializes in Minimally Invasive Robotic Surgery for cancer.
Features
Wheelchair accessible entrance
Restroom
Appointment required
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Overall
Quality
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The office has a lot of issues with patient care. Many people have reported difficulties in getting appointments, with some having to call multiple times before getting a response. When patients do get to see a doctor, some have been dissatisfied with the care they received, citing rude or unhelpful staff and a lack of attention to their needs.Some patients have also reported long wait times, with one person waiting over 45 minutes to be seen for a procedure. This is unacceptable, especially for medical offices that are supposed to provide timely and efficient care.On the other hand, a few patients have had positive experiences with the office, praising the doctors and staff for their professionalism and care. However, these positive experiences are far outweighed by the numerous negative reviews.The office's poor quality of care and lack of attention to patient needs are major concerns. Patients should be able to expect a certain level of service when visiting a medical office, and it's clear that this office is falling short.One major issue that stands out is the difficulty in getting appointments and the long wait times that patients experience. This is a major problem that needs to be addressed in order for the office to improve its overall quality of care.Overall, the office needs to take a hard look at its policies and procedures in order to provide better care to its patients. This may involve hiring more staff, improving communication between departments, and finding ways to reduce wait times. Until these changes are made, patients will continue to suffer from the office's poor quality of care.
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