Tampa Bay
Advanced Towing
40.56
40.56
Overview
When you need the towing services Sarasota, FL counts on, turn to Advanced Towing. Call us today for an estimate.
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This business offers reliable services for towing and car assistance. They are generally professional, courteous, and helpful, as seen in many positive reviews. Sal, one of the employees, stands out for his excellent communication and customer service skills. Many clients praise his ability to go above and beyond to ensure their vehicles are treated with care.However, there are some red flags. Some customers have reported issues with delayed response times, unprofessional staff, and inconsistent pricing. One particularly disturbing incident involved a tow truck driver physically assaulting someone who was being wrongfully towed, leading to a police intervention. This kind of behavior is unacceptable and raises serious concerns about the company's accountability and customer safety.Advanced Towing seems to be improving in some areas, such as pricing, where they are offering reasonable rates. Nevertheless, their inability to address customer complaints and maintain a consistent level of service is a significant concern. Overall, this business has its strengths and weaknesses, and customers should be aware of the potential issues before choosing to use their services. It's crucial to carefully review the company's policies, procedures, and customer feedback before making a decision.
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