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Advanced Septic
61.59
61.59
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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Advanced Septic is a well-established company with a strong reputation for providing quality septic services. With a 4.5-star overall rating, customers praise the company's professionalism, efficiency, and friendly staff. Kim, the office staff, is particularly commended for her helpfulness and pleasant demeanor.The company's technicians, such as Matt, Jay, and Preston, are consistently praised for their expertise, knowledge, and courtesy. They take the time to explain the septic system and provide valuable tips for maintenance, ensuring customers feel informed and confident in their care.Advanced Septic offers a range of services, including septic pumping, inspection, and installation. Their pricing is reasonable, with customers reporting fair costs for their services. While some customers have experienced minor issues, such as a broken septic tank cover, the company's willingness to address concerns and provide solutions is commendable.One area for improvement is the lack of transparency regarding the cleaning of septic tank covers. Some customers have reported being charged for services not provided, such as cleaning around the cover. However, the company's primary focus on septic tank pumping and inspection suggests that they may not prioritize cover cleaning as part of their standard services.Overall, Advanced Septic is a reliable choice for septic services in the area. Their commitment to customer satisfaction, combined with their knowledgeable and friendly staff, makes them a great option for those in need of septic assistance.The company's wheelchair-accessible entrance and parking lot are convenient for customers with mobility issues. However, it's worth noting that the company's availability is limited on weekends, with no services offered on Saturdays and Sundays. Additionally, some customers have reported difficulties with phone connectivity, leading to frustration when trying to schedule appointments.As with any business, there is always room for improvement. However, Advanced Septic's dedication to customer satisfaction and their commitment to providing quality septic services make them a strong choice in the area.
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