Tampa Bay
Advanced Pump & Well Service
3.33
3.33
Overview
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Features
Wheelchair accessible parking lot
Onsite services
Online estimates
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Overall
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This business location has been in operation for a long time, serving customers with a wide range of services including well-drilling, pump installation, and water filtration systems. The staff is polite and professional, and they show up on time. However, the quality of their work has been inconsistent, with some customers experiencing long wait times and others receiving subpar service.One of the major issues with this business is their customer service. Some customers have reported difficulty getting in touch with them, with phone calls going straight to voicemail and messages left unreturned. This can be frustrating for customers who need emergency services.Additionally, some customers have reported being misled about the quality of their products. In one case, a customer was sold a pump with a serial number that was from 2016, when the manufacturer's warranty had already expired. This is unacceptable and a clear indication of a lack of transparency.Despite these issues, the business has received some positive reviews from customers who have been satisfied with their services. Some customers have praised the staff's professionalism and expertise, and have reported receiving fast and reliable service.The business's pricing is generally considered to be average, with some customers reporting higher prices than expected. However, others have reported getting good value for their money.In terms of innovativeness, there is not enough information to provide a score. The business's services seem to be fairly standard, with no notable innovations or unique features.Overall, this business location has its strengths and weaknesses. While they have a long history of service and a reputation for professionalism, they also have a reputation for inconsistent quality and poor customer service. With some improvements in these areas, this business could become a top choice for customers in the area.
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