Tampa Bay
Advanced Eyecare Associates
57.49
57.49
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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The business location on Patterson Rd Road in Haines City City has a decent reputation, but it seems that some clients have experienced issues with the service. While the staff is generally professional and courteous, as seen in one of the positive reviews, some clients have reported waiting for a long time to be attended to, with some even hanging up after being put on hold for over an hour. The lack of responsiveness to phone calls is a notable issue, with several clients mentioning that their calls were not returned or that they were left waiting for an extended period. However, one client had a great experience with Emma, who helped them select frames and features for their husband. The business appears to have a clean and well-maintained facility, with wheelchair accessibility and amenities such as a restroom. The payment options are also convenient, with NFC mobile payments, debit cards, and credit cards accepted. Despite the mixed reviews, the business's commitment to providing high-quality care and service is evident in the positive feedback received from some clients. However, it seems that attention needs to be paid to addressing the issue of long wait times and unresponsive phone calls to improve overall satisfaction.
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