The staff at Advanced Diagnostic Group in Kissimmee City, Florida, are known for their excellent customer service. They are welcoming, friendly, and make an effort to make patients feel comfortable during their appointments. Many patients have praised the staff for being patient, kind, and attentive to their needs. The clinic is clean and well-organized, making it a pleasant place to visit.Patients have reported having a great experience with the MRI and X-ray technicians, who are knowledgeable and professional. Some have even received special treatment, such as being offered breaks and snacks during long procedures. The clinic's attention to detail and commitment to patient comfort are notable.While some patients have reported issues with wait times, the staff has been apologetic and has offered explanations for the delays. The clinic is open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 5:00 PM, which is convenient for patients with busy schedules.One issue that has been reported is the difficulty in rescheduling appointments due to broken equipment or other unforeseen circumstances. However, the staff has been apologetic and has offered to help patients reschedule their appointments as soon as possible.Overall, Advanced Diagnostic Group in Kissimmee City is a reliable and patient-centered medical facility. While there may be some minor issues with wait times or equipment availability, the staff's commitment to customer service and patient comfort makes it a great choice for those in need of medical imaging services.