The business has been run smoothly and without major issues. The staff has consistently received high praise from clients for their friendly and professional demeanor. Many clients have also appreciated the modern technology used at the facility, such as the open MRI machine, which has helped to make their experience more comfortable. While some clients have had minor complaints, such as wait times, they have been overshadowed by the positive experiences of the majority of clients. One issue that stands out is the case where a client was not given accurate information about the type of MRI machine they would be using, and the facility's unwillingness to repeat the test due to the results being of poor quality. Despite this, the facility has generally received high ratings and is a well-regarded option for medical imaging services. The facility's accessibility features, such as wheelchair accessible seating and restrooms, are also a plus. Overall, the facility has demonstrated a commitment to providing excellent customer service and modern technology, but may need to work on providing clear and accurate information to clients.