The building is wheelchair accessible, which is a positive feature. However, some customers have had issues with scheduling and communication with the office staff, which has led to missed appointments and frustration. On the other hand, many customers have praised the office's friendly and professional staff, who have made them feel at ease during their visits. One customer even praised the office's cleanliness and protocols for sanitation. Overall, the office seems to be doing some things well, but there are some areas that need improvement. A standout issue is the office's inconsistent scheduling and communication with patients, which has led to some customers feeling frustrated and disrespected.