This business is generally well-rated by its customers, with a good reputation for quality service and competitive pricing. However, there is one major issue with communication, as several customers have reported not receiving confirmations or follow-ups after scheduling appointments, resulting in missed services or no-shows. Despite this, the business has a good track record of providing quality windshield replacements and auto glass services, with many customers praising the professionalism and expertise of their technicians. The business also offers convenient payment options, including NFC mobile payments and debit/credit cards.