This place has its strengths and weaknesses. The quality of their products and services is generally high, with many customers praising the quality of their metal roofing and aluminum products. In fact, some customers have reported receiving excellent materials and great products. However, the pricing of their products is unclear, with some customers mentioning that it is reasonable, but others are not sure.The innovativeness of the business is also not well understood. It is clear that they have been around for a while, having started in 1989, but the extent to which they are pushing the boundaries of their industry is not evident.The location is easy to get to, with a wheelchair-accessible parking lot and entrance. The staff is also friendly and helpful, with many customers praising the quality of service they received. However, there is one issue that stands out - poor communication from the business. Several customers have reported being left in the dark after reaching out to the business, with one customer mentioning that they were unable to get a quote despite following the business's own process for requesting one. This lack of communication is a major drawback and may be a turn-off for some customers.Overall, this business has a lot of good qualities, but it could benefit from improving its communication with customers. With some tweaks to their processes, they could become an even more reliable and customer-friendly business.