Tampa Bay
Advance Auto Parts
59.53
59.53
Overview
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Delivery
Onsite services
Quick visit
Checks
Curbside pickup
In-store pickup
In-store shopping
Batteries
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Pricing
Quality
Overall
Innovativeness
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This location offers a wide variety of automotive parts and accessories, including batteries and oil filters. The staff is generally knowledgeable and helpful, with many customers praising their friendly and professional service. However, some customers have reported issues with quality, with one customer receiving a defective part and another experiencing poor customer service from a manager. On the positive side, the location has a wide selection of parts and accessories, and many customers have reported being impressed by the prices. The staff is also willing to go above and beyond to help customers, with one customer praising a staff member for helping them fix a problem with their vehicle.Despite some issues with quality and customer service, this location has a good overall reputation and is a reliable place to find the parts and accessories you need for your vehicle. The location is also convenient, with a free parking lot and wheelchair accessibility. However, some customers have reported that the staff can be slow to assist customers, and that the store can be busy during peak hours.The location has a good selection of tools and equipment, including a tool rental service. The staff is also knowledgeable about the products they sell, and many customers have reported being impressed by their expertise. However, some customers have reported that the staff can be pushy in trying to sell them on products they don't need.Overall, this location is a good option for customers looking for a wide selection of automotive parts and accessories at competitive prices. While there may be some issues with quality and customer service, the staff is generally knowledgeable and helpful, and the location is convenient and well-stocked.As for the negative review, it seems that the customer had a bad experience with the manager, who was described as "rude" and "disrespectful". The customer also reported that the staff member who helped them was excellent, but the manager's behavior was unacceptable. This review highlights the importance of good customer service and the need for managers to be held accountable for their behavior.
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