Tampa Bay
Advance Auto Parts
45.94
45.94
Overview
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Delivery
Onsite services
Quick visit
Checks
Curbside pickup
In-store pickup
In-store shopping
Batteries
Photos & videos
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Pricing
Innovativeness
Overall
Quality
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The location of Advance Auto Parts on Fruitville Rd has been receiving overwhelmingly positive reviews from customers. The staff is consistently praised for being friendly, helpful, and knowledgeable, with many customers mentioning specific team members who went above and beyond to assist them. The store is also commended for having a wide selection of products, competitive prices, and a convenient shopping experience.However, there are some negative reviews scattered throughout the comments. A few customers mentioned having difficulty getting assistance from staff, with some feeling like they were ignored or dismissed. Additionally, one customer reported being sold the wrong oil for their vehicle, and another was turned down when trying to get a refund for a used oil jug.The store's quality of products and pricing seem to be consistently high, with many customers praising the quality of the products and the prices being competitive. However, the innovativeness of the store's approach to customer service is not consistently praised, with some customers feeling like they had to wait too long to get assistance or were not provided with the best solution to their problem.One issue that stands out is the inconsistent customer service experience. While many customers had positive experiences with the staff, others felt like they were not treated with respect or were not provided with the help they needed. This inconsistency is a problem that the store needs to address in order to provide a consistently positive experience for all customers.Overall, the location of Advance Auto Parts on Fruitville Rd is a solid choice for customers looking for a wide selection of auto parts and accessories, competitive prices, and friendly staff. However, the store needs to work on providing a more consistent customer service experience in order to truly stand out from the competition.
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