Tampa Bay
Advance Auto Parts
73.55
73.55
Overview
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Delivery
Onsite services
Quick visit
Checks
Curbside pickup
In-store pickup
In-store shopping
Batteries
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Overall
Pricing
Innovativeness
Quality
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The location has a well-established reputation, as evident from its 4.3-star rating on third-party platforms. Customers praise the staff's friendly and helpful nature, often going above and beyond to assist with various automotive needs. The store's extensive inventory and clean environment are also consistently highlighted as positives.However, there are some inconsistencies in the level of service provided. Some customers have reported poor experiences, such as being told to visit other locations or being given incorrect information. Additionally, there have been instances where staff members have been unfriendly or seemed uninterested in assisting customers.In terms of pricing, Advance Auto Parts is generally considered to be competitive, with many customers appreciating the reasonable prices and great value for money. The store's ability to offer a wide range of products, including hard-to-find items, is also a significant advantage.While the location has a reputation for being helpful, some customers have reported issues with the staff's knowledge and ability to assist with more complex problems. Additionally, there have been instances where customers have felt rushed or dismissed by staff members.One notable issue is the store's policy on free services and returns. A customer reported being told that they would not be allowed to return a scan tool, even if it was broken, which has led to a loss of business for the store.Overall, the location has a mixed reputation, with some customers experiencing excellent service and others reporting poor treatment. With some improvements to staff training and communication, the store could potentially provide a more consistent and high-quality experience for its customers.
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