Tampa Bay
Advance Auto Parts
14.66
14.66
Overview
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Delivery
Onsite services
Quick visit
Checks
Curbside pickup
In-store pickup
In-store shopping
Batteries
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Overall
Pricing
Quality
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This Advance Auto Parts location provides a good experience for customers. The staff is generally helpful and knowledgeable, with many customers praising the team's expertise and willingness to go above and beyond to assist with automotive needs. However, there have been some instances of poor customer service, with a few customers reporting rude or unhelpful staff.
The store has a good selection of parts and accessories, and many customers appreciate the convenient location and hours of operation. However, some customers have noted that the prices can be higher than at other auto parts stores, although the store offers various promotions and discounts to help offset this.
One issue that stands out is the inconsistent experience customers have when trying to get their cars serviced or repaired at the store. Some customers have reported long wait times, and in one instance, a customer's car was towed to a different location without their permission. This suggests that the store may need to work on improving its communication and coordination with customers to ensure that their needs are met.
Overall, this Advance Auto Parts location has its strengths and weaknesses. While it provides a good experience for many customers, there are areas for improvement, particularly with regards to customer service and communication.
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