Tampa Bay
Advance Auto Parts
7.19
7.19
Overview
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Delivery
Onsite services
Quick visit
Checks
Curbside pickup
On-site parking
In-store pickup
In-store shopping
Batteries
Photos & videos
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Pricing
Overall
Innovativeness
Quality
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This location is a well-established truck accessories store and tool rental service provider, offering a wide variety of automotive parts and accessories. The store has a solid reputation, with a 4.6-star rating based on customer reviews. The team members are generally knowledgeable and helpful, with some standout staff members like Manny and Drew who have received praise for their exceptional customer service skills.The store has a clean and organized layout, making it easy for customers to find what they need. The staff is quick and efficient, with a focus on providing excellent customer service. However, there is a notable incident where a customer was met with unprofessional behavior from a team member, Andrew, who seemed uninterested in helping them.Overall, this location is a reliable choice for customers looking for automotive parts and accessories, with a focus on providing excellent customer service. While there may be some minor issues with team member performance, the store's overall reputation and commitment to customer satisfaction make it a solid choice.One notable issue is the occasional unprofessional behavior from some team members, which can detract from the overall customer experience. However, it's worth noting that the store has a system in place to address customer complaints and feedback, and the management appears to be taking steps to address these issues.The store's innovativeness is reflected in its willingness to go above and beyond for customers, such as offering free battery and windshield wiper installs, and having knowledgeable staff who can assist with complex tasks. However, there may be some room for improvement in terms of staying up-to-date with the latest technologies and trends in the automotive industry.Overall, this location is a great choice for customers who value excellent customer service, a wide selection of products, and a convenient location. With some minor tweaks to address team member performance and stay ahead of the curve in terms of innovativeness, this store has the potential to become a top-rated destination for automotive enthusiasts.
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Hours
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