I visited ADT Security location at Building 1424, Commercial Park Dr Drive, Unit 6, Lakeland City, expecting a reliable home security system provider. Unfortunately, my experience was disappointing. Multiple customers have reported issues with their systems, including false alarms, poor customer service, and difficulty in canceling contracts. Some customers have even accused the company of scamming them.The company's website claims to offer a risk-free quote, but some customers have been charged for services they didn't receive or didn't request. The sales representatives seem to be more interested in making a sale than in understanding the customers' needs. Additionally, the company's pricing model is unclear, and some customers have reported being charged for services they didn't use or didn't ask for. The innovativeness of the company's solutions is also questionable, as some customers have reported outdated equipment and poor performance.Overall, I would not recommend ADT Security to anyone looking for a reliable home security system provider. The company's poor customer service, unclear pricing, and lack of innovativeness make it a questionable choice. It's worth noting that the company's wheelchair accessibility is a positive feature, but it's not enough to outweigh the many negative issues associated with ADT Security.