This business is located in a convenient area, accessible for people with wheelchairs. However, the company has had its fair share of problems, mainly with caregiver consistency and quality of service. Some clients reported that their caregivers would often be on their phones instead of doing their work, and even went so far as to fall asleep on duty. This lack of attention and professionalism can be quite concerning, especially when dealing with vulnerable clients. On the other hand, many clients praised the office staff for being friendly and helpful, which is a great asset for the company. It's worth noting that the owner took steps to address some of the client's concerns, such as moving cat litter at one client's request. The business has a wide range of working hours, making it easy for clients to schedule appointments. Overall, this business has its strengths, but its weaknesses should be taken seriously.