Overall, the chiropractic office at 11665 US-301 Street, Parrish City, has received generally positive reviews. The staff is described as friendly, welcoming, and professional. Dr. Baihly Kranz, Dr. Ford, and other doctors are praised for their knowledge, skills, and caring nature. The office is clean, well-maintained, and organized, with a comfortable atmosphere. Patients appreciate the flexibility in scheduling and the efficient process of getting an appointment.However, one negative review stands out, highlighting concerns about malpractice and a lack of accountability. The reviewer expresses disappointment with the office's handling of their injury and feels that their issue was not taken seriously.Despite this negative review, the majority of reviews praise the office's quality of care, pricing, and innovativeness. Many patients have reported significant relief from their pain and discomfort after receiving chiropractic care from the doctors at this office. The office's commitment to using holistic approaches and providing personalized care is also noted positively.The office's innovativeness is reflected in its use of modern techniques and technology to provide effective and efficient care. Patients appreciate the attention to detail and the willingness of the doctors to listen to their concerns and address their needs.However, the lack of innovativeness in addressing and responding to the negative review from a patient who experienced a serious injury is a concern. This issue highlights the need for the office to improve its communication and response to patient concerns.Overall, while the office has many strengths, it is essential to address the concerns raised by the negative review to ensure that patients receive the highest level of care and that the office maintains a positive reputation.