Tampa Bay
Addition Financial Credit Union - Clermont
64.23
64.23
Overview
Addition Financial Credit Union is your local credit union. With a low interest rates, financial education and products for every stage in life, you can count us in.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
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Quality
Innovativeness
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This Addition Financial Credit Union location offers excellent services, as evident from the numerous positive reviews from satisfied customers. The staff, particularly Lisa Tompkins and Valeisha, have been consistently praised for their professionalism, knowledge, and exceptional customer service skills. They take the time to explain complex financial concepts, provide personalized attention, and ensure that customers feel valued and supported.The credit union's commitment to financial education and providing products for every stage of life is also commendable. The addition of new services and benefits, such as high-yield savings accounts and improved credit card options, demonstrates a willingness to innovate and stay ahead of customer needs.However, one customer did express frustration with the customer service team, citing a long wait on the phone and a lack of sympathy for their situation. This isolated issue highlights the importance of addressing customer complaints promptly and providing adequate support to resolve issues.Despite this minor setback, the overall experience at this location is overwhelmingly positive, with customers expressing gratitude for the staff's kindness, patience, and expertise. The addition of new staff members, such as Daniella and Ricky, has contributed to a welcoming and efficient banking experience.The credit union's commitment to community involvement, education, and innovation is evident in its various programs and services. Overall, this location is a great option for those seeking personalized banking services, financial guidance, and a positive customer experience.
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