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Adam C Parker, DO
37.13
37.13
Overview
Dr. Jose Sosa Palacios is part of the care team at Orlando Family Physicians by InnovaCare Health and is accepting new patients.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Overall
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This medical service location, Trinity Medical Group by InnovaCare Health, has been providing primary care services to its patients for years. The staff is generally friendly and welcoming, which is a plus for patients. However, there have been some issues with the front office staff being rude and uncooperative, which is a major drawback. Some patients have experienced long wait times, both for appointments and in the waiting room, which can be frustrating. On the other hand, the office is up to date and clean, and the doctors are knowledgeable and articulate in explaining medical procedures. One of the biggest strengths of this location is its pricing, which is very reasonable. However, the quality of service can vary greatly depending on the staff member you interact with. Overall, this location is decent, but it could improve in terms of customer service. One of the most concerning issues is the treatment of patients, particularly in the front office. In one case, a patient was made to feel like a fault, and the staff was extremely rude. This kind of behavior is unacceptable and needs to be addressed. Despite this, some patients have had positive experiences with Dr. Parker, who is a true professional and a wonderful doctor. He is extremely knowledgeable and trustworthy, and his staff is caring and professional. However, it seems that the quality of service can vary greatly depending on the staff member you interact with.
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