Tampa Bay
Actsoft, Inc.
4.60
4.60
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This business location, Actsoft, has a mixed reputation. While some clients have had positive experiences, citing helpful solutions and services, others have reported issues with unauthorized charges and poor customer service. The company's response to complaints has been inconsistent, with some issues being resolved promptly while others have gone unresolved.The physical location is easily accessible, with a wheelchair-accessible parking lot and entrance. However, the working hours are standard business hours, Monday to Friday, with no Saturday or Sunday service.One of the most significant concerns is the issue of unauthorized charges, with multiple clients reporting incidents of being charged without their consent. While the company has responded to these complaints, stating that the charges are likely fraudulent and not initiated by them, it does not provide any clear explanation for how these charges occur.In terms of innovation, Actsoft appears to be a relatively traditional software company, with a focus on providing standard IT services. However, the company has received some praise for its helpful solutions and services.Overall, Actsoft is a decent option for those looking for software and IT services, but it is essential to be cautious when using their services and to closely monitor your account activity to avoid any potential issues.The main concern that needs to be addressed by the company is the issue of unauthorized charges, which is a significant red flag for potential customers. Until this issue is resolved, clients may be hesitant to do business with Actsoft.
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