Tampa Bay
ACTS Keystone Residential Treatment Program
Alcoholism Treatment Program
12.34
12.34
Overview
ACTS provides Behavioral Health Services for youth and adults in the Tampa area with substance abuse and mental health issues since 1978.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Reviewing this social services organization located in Tarpon Springs, it's clear that ACTS provides a wide range of support for those struggling with substance abuse and mental health issues. The organization's commitment to rehabilitation and addiction treatment is evident in its comprehensive programs and services.The staff at ACTS seems to be highly dedicated and passionate about helping clients achieve recovery. Many reviewers have expressed gratitude for the support and care they received from the staff, particularly counselors like Erica, Scott, Chris, and others who made a significant impact on their journey to sobriety.Accessibility is also a notable aspect of ACTS, with wheelchair-accessible parking and entrance facilities. This suggests that the organization prioritizes inclusivity and makes efforts to accommodate clients with disabilities.However, there are some concerns regarding the quality of care and responsiveness to client needs. A few reviewers mentioned issues with staff behavior, short staffing, and a lack of attention to client concerns. Additionally, some clients reported difficulty in navigating the intake process and experiencing delays or inconsistencies in services.Despite these issues, ACTS has a long history of providing support and treatment to those in need. The organization's commitment to its mission is evident in the testimonials from alumni and clients who have benefited from its services.One issue that stands out is the inconsistent quality of care and the lack of attention to client concerns. While some staff members are highly dedicated and supportive, others seem to be lacking in professionalism and empathy. This inconsistency can be frustrating for clients and may impact the overall effectiveness of the treatment program.Overall, ACTS seems to be a well-intentioned organization that is working to provide support and treatment to those struggling with addiction and mental health issues. However, it may benefit from addressing the issues of inconsistent quality of care and responsiveness to client needs to better serve its clients.
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Alcoholism Treatment Programs
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