Tampa Bay
Action Towing Services
50.24
50.24
Overview
We offer parking lot enforcement services, and as a 24-hour towing company, we can tow away vehicles that are parked illegally on your property. We also provide roadside assistance. Call now.
Features
Credit cards
Debit cards
LGBTQ+ friendly
Transgender safespace
LGBTQ+ friendly
Onsite services
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Quality
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This business location is part of the Automotive & Boat Service, Road Assistance, and Towing service categories. They offer 24-hour towing services, including parking lot enforcement, and roadside assistance. The company is LGBTQ+ friendly, accepts debit and credit cards, and provides on-site services.Some customers have praised the company's services, citing professionalism, efficiency, and good communication. For example, one customer appreciated Ben's quick and courteous assistance, while another customer was impressed with the company's ability to handle a large vehicle.However, some customers have reported issues with the company's pricing and service quality. For example, one customer felt that the company's fees were "insanely predatory" and that the tow truck driver was "extremely rude." Another customer reported that the company's driver was "cussed out" their roommate and that the bill was "outrageous."It's worth noting that the company has responded to some of these complaints, apologizing for any inconvenience caused and offering to discuss the issue further. However, some customers have reported that the company's responses were dismissive or unhelpful.Overall, the business location has a decent overall rating, but the quality and pricing scores are somewhat lower due to the reported issues. The innovativeness score is empty since it was not possible to assess the business based on the data.To improve their services, the company could focus on providing more transparent and fair pricing, as well as training their drivers to be more courteous and professional. They could also work on responding more effectively to customer complaints and providing better support to customers who have had negative experiences.
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