Tampa Bay
Acre Mortgage & Financial Inc. / Tampa Branch
4.33
4.33
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Identifies as Latino-owned
Identifies as Latino-owned
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The location is highly rated by clients, with a 4.9 rating out of 5 stars. The team, led by Miguel, is known for their professionalism, dedication, and excellent communication. They take a personal approach, making clients feel comfortable and guided throughout the process. Clients have praised their patience, kindness, and willingness to help.The location is easily accessible by car, with a wheelchair-accessible parking lot and entrance. The team identifies as Latino-owned and is committed to helping families achieve their dreams of owning a home.While some clients have praised the team's expertise and knowledge, there is a notable exception where a client had a poor experience due to unresponsiveness and lack of communication. However, the team has responded promptly to address the issue and provide a resolution.Overall, the location has a strong reputation for providing exceptional service, expert guidance, and a personalized approach to helping clients achieve their financial goals. The only concern is the occasional unresponsiveness of some team members, which can be frustrating for clients.The location's commitment to being Latino-owned and wheelchair-accessible is also commendable, making it a welcoming and inclusive space for all clients. With a strong focus on communication and customer service, this location is well-equipped to handle the needs of clients and provide a positive experience.
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