Tampa Bay
Achieva Credit Union
12.01
12.01
Overview
Achieva offers incredible mortgage rates for your home buying journey, including first time home owners, home construction loans, refinancing options & more
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
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Innovativeness
Quality
Overall
Pricing
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This Achieva credit union location has a generally positive reputation among its customers. The staff is often described as friendly and helpful, with some reviewers mentioning specific employees who went above and beyond to assist them. Many reviewers appreciate the credit union's competitive rates and services, which have led some to open multiple accounts and even switch their banking from other institutions.However, not all reviewers have had a positive experience. Some have reported issues with the credit union's customer service, including long wait times and unhelpful representatives. There have also been reports of problems with the credit union's online services, including issues with their app and website.One of the most common complaints about this credit union is its accessibility. Some reviewers have reported difficulties using the credit union's ATMs, including frequent issues with the machines being out of order. Others have complained about the credit union's limited hours of operation.Despite these issues, many reviewers have praised the credit union's commitment to its community. Some have mentioned the credit union's involvement in local events and its support for charitable causes. Overall, while this credit union location may have some areas for improvement, it appears to be a good option for those looking for a community-focused financial institution.It is worth noting that the credit union has a dedicated team that is working to resolve customer issues and improve services. They are also investing in new technology to enhance the online experience for customers. However, some customers have reported difficulties in getting help when needed, and there have been complaints about the credit union's handling of certain situations.Overall, while this credit union location has its strengths and weaknesses, it appears to be a solid option for those looking for a community-focused financial institution.
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