Tampa Bay
Achieva Credit Union
15.06
15.06
Overview
Achieva offers incredible mortgage rates for your home buying journey, including first time home owners, home construction loans, refinancing options & more
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
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Innovativeness
Overall
Quality
Pricing
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The experience at the Achieva Credit Union in Land O' Lakes is generally good, with most customers being satisfied with the quality of service and the staff's knowledge and professionalism. The prices of the services offered by the credit union are also considered to be reasonable. However, the innovation and uniqueness of the services provided could be improved. The working hours are somewhat limited, with the branch being closed on Thursdays and weekends. On the other hand, the staff is consistently praised for their friendliness, helpfulness, and willingness to go above and beyond to assist customers. One notable issue that has been mentioned by some customers is the difficulty in setting up automatic payments, with some customers experiencing technical issues and having to call the customer service number multiple times to resolve the issue. Another issue that has been raised is the lack of transparency in the fees charged by the credit union, with some customers feeling that the fees are not clearly explained or communicated. Overall, while there are some areas for improvement, the Achieva Credit Union in Land O' Lakes appears to be a good option for customers looking for a friendly and helpful banking experience.
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