The business has a strong reputation, with an average rating of 4.7 out of 5. The quality of their work is consistently praised by clients, with many expressing satisfaction with the services they provided, including tree removal, stump grinding, and trimming. The pricing is also considered fair, with many clients mentioning that they received great value for their money.However, it is worth noting that the business is not particularly innovative, and their services seem to be more focused on traditional tree care rather than cutting-edge techniques or technologies.Clients have reported positive experiences with the business, citing their professionalism, efficiency, and attention to detail. Many have expressed gratitude for the work done by the crew, which included professionals like Rich and his team, who were knowledgeable, friendly, and hardworking. Some clients have also praised the business's communication and follow-up, with one client receiving a prompt response to their inquiry and another appreciating the crew's ability to meet their expectations.One client did express dissatisfaction with their experience, citing a negative interaction with Nick the climber, who was accused of dropping trees on fences and having a bad attitude. However, this was an isolated incident, and most clients have had positive interactions with the business.Overall, the business seems to be reliable and trustworthy, with a strong focus on customer satisfaction.