Tampa Bay
Ace Insurance Agency
45.90
45.90
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Pricing
Innovativeness
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This location is a motorcycle insurance agency, life insurance, and car insurance agency. It has a variety of services and features, including NFC mobile payments, debit cards, and credit cards. The agency has a wheelchair-accessible parking lot and entrance. They work with Ace Insurance Agency and have a flexible schedule, with varying hours on weekdays and Saturdays. However, they are closed on Thursdays and Sundays.The agency has a mix of positive and negative reviews. Some customers have praised the agency for their excellent customer service, with one client mentioning that they work hard to give you the right policy insurance. Another client appreciated the agency's competitive prices.On the other hand, some customers have reported issues with the agency's responsiveness, quality of service, and professionalism. One client felt that the agency made promises they couldn't keep, while another felt that they were lied to about their payments. Another client had a negative experience with the agency's customer service, stating that they didn't answer the phone and were unhelpful.It's worth noting that the agency's owner has responded to several of these negative reviews, offering to help resolve the issues and provide better service in the future. However, some clients have been unsatisfied with the response and have chosen to take their business elsewhere.The biggest issue at this agency seems to be their responsiveness, with several clients reporting difficulty getting in touch with representatives or receiving timely assistance with their claims. If this agency can improve their communication and customer service, they may be able to better meet the needs of their clients and provide a more positive experience.
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