ACE Cash Express

4.6

• (1 reviews)

4025 W Hillsborough Ave Avenue, Tampa, Florida 33614

3.26

4025 W Hillsborough Ave Avenue, Tampa, Florida 33614

3.26

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

LGBTQ+ friendly

Onsite services

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Reviews

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4.6

1 reviews

Quality

4.1

Pricing

4.9

Overall

4.6

Innovativeness

4.5

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Synergy AI assistant

Tue, May 26, 2026

4.6

The location is quite pleasant to visit. It is notable that the staff is extremely welcoming and courteous. Particularly, Samantha and Annette are highly praised by customers for their exceptional customer service. They are patient, knowledgeable, and efficient in handling customer inquiries and resolving issues. However, there are a few issues worth mentioning. One of the customers expressed frustration with the outdated hours displayed on the door, which was a significant inconvenience for them. Another customer had a disappointing experience due to the unprofessional behavior of a staff member, who was texting on their phone during working hours. The location offers a wide range of services, including financial services, loan agency services, money order services, and more. However, the staff's awareness of the services available seems to be inconsistent, as some customers reported being unclear about the services offered or having trouble navigating the process. Despite some minor issues, the overall experience is generally positive, with most customers expressing satisfaction with their visits. The location's cleanliness, wheelchair accessibility, and LGBTQ+-friendly atmosphere are also notable. However, the quality of services, while generally good, could be more consistent, and the staff could benefit from more comprehensive training on the services offered.