The business has a physical address, making it accessible to visitors. The building is wheelchair accessible, which is a plus for people with mobility issues. However, there have been some complaints about poor communication from the company, particularly in regards to timely responses to tenant applications. This is a notable issue that needs to be addressed.The company has a website and phone number, making it easy to get in touch with them. They offer onsite services, which is convenient for residents. However, the working hours seem to be limited, with no services available on weekends.The company has received generally positive reviews from customers, with many praising the staff, particularly Cheryl Taylor and Brandon. They are described as helpful, kind, and professional. The events organized by the company, such as the Friendsgiving dinner, have been well-received by residents.Some customers have expressed frustration with the communication from the company, citing delays in responding to emails and phone calls. This is a concern that needs to be addressed.Overall, the company seems to have a good reputation, but there are some areas that need improvement, particularly in regards to communication.