Tampa Bay
Access Healthcare
66.28
66.28
Overview
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Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
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This business location offers a good balance of services, amenities, and accessibility for patients. The staff is generally helpful and courteous, with some doctors being praised for their thorough and caring approach. However, there are concerns about the organization and communication within the office, with some patients experiencing long wait times, cancelled appointments, and difficulties getting prescriptions called in.Some patients have praised the doctors, particularly Dr. Diaz, for being kind, compassionate, and thorough. However, others have had negative experiences, citing difficulty getting appointments, rude staff, and poor communication.The office seems to have made efforts to accommodate patients with accessibility needs, with wheelchair-accessible restrooms, parking, and entrances. However, the patient portal system has been criticized for being difficult to use.One major issue that stands out is the inconsistent and often poor communication within the office. Patients have reported difficulty getting appointments, being told that doctors are unavailable, and being sent to see practitioners rather than the doctor they had requested. This has led to frustration and a sense of disrespect for patients' time and needs.Overall, while this business location has its strengths, it also has some significant weaknesses that need to be addressed.
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