This medical service location offers a high level of quality care, as seen in the 5-star ratings from satisfied clients who praise the doctor's bedside manner and the professionalism of the staff. They also appreciate the doctor's willingness to work with them and send them to specialists of their choice.However, not all clients have had a positive experience. Some have reported unprofessional staff behavior, long wait times, and difficulty with getting referrals or information from the office. One client even reported feeling like they were being "shuffled to others" during their visit.Despite these issues, the location has maintained a 4-star overall rating, suggesting that the good experiences outweigh the bad. It's worth noting that the doctor's skills and bedside manner are not in question, but rather the efficiency and organization of the office staff.The lack of innovativeness is noticeable, as the location does not appear to be making any significant changes to address the issues reported by clients. It's possible that they are relying on the doctor's reputation and the existing client base to carry them through.Overall, this location is a solid choice for those seeking medical care, but it's essential to be aware of the potential issues with the office staff and the need for more attention to detail and organization.