Tampa Bay
Access Health Care Physicians, LLC - Jennifer Laman, DO
23.03
23.03
Overview
Offering the highest quality of healthcare services in the Florida region. Find the most compassionate doctors at Access Health care Spring Hill, FL.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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This business has both positive and negative feedback from patients. Some praise the doctors, especially Dr. Laman, for being caring, compassionate, and knowledgeable. They appreciate the friendly and efficient staff, and the fact that they take the time to explain their concerns and treatment plans. Some patients also mention that they have seen the same doctor for years and have developed a trusting relationship with them.However, others have had negative experiences, including being talked down to by doctors, being seen by different doctors each time, and having to wait for long periods of time for appointments or to receive test results. Some patients have also reported difficulties with the office staff, including being rude or unhelpful.One of the main issues that has been reported is the inconsistent quality of care. Some patients have received excellent care, while others have had poor experiences. This suggests that the business may need to work on improving its consistency and quality of care.Another issue that has been reported is the lack of innovation in the business. Some patients have mentioned that the office staff and doctors seem to be stuck in their ways and are not willing to try new things or adopt new technologies.Overall, this business has some positive qualities, including caring doctors and friendly staff. However, it also has some significant issues, including inconsistent quality of care and a lack of innovation.To improve, this business could focus on improving its consistency and quality of care, by training its staff and doctors to provide high-quality care to all patients, regardless of their individual needs and circumstances. It could also work on adopting new technologies and innovating its practices to stay ahead of the curve.One issue that stands out is the problem with the office staff, particularly their lack of empathy and understanding of patients' concerns. Some patients have reported being talked down to or being dismissed by office staff, which can be very distressing and make patients feel unheard and unvalued. This suggests that the business may need to work on improving its communication and customer service skills, and ensuring that its staff is trained to be compassionate and understanding.
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