Tampa Bay
Access Health Care Physicians, LLC - Amy B. Capoocia, DO, FACOFP
34.02
34.02
Overview
Offering the highest quality of healthcare services in the Florida region. Find the most compassionate doctors at Access Health care Spring Hill, FL.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Appointment required
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Pricing
Overall
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This medical service facility, located in Spring Hill City, has a mixed experience for patients. On one hand, the staff is described as kind and thoughtful, and the doctors are knowledgeable and compassionate. They take the time to listen to patients and make them feel at ease. One patient even mentioned that the doctor makes each patient feel like they are the only one. However, there are also reports of poor customer service, with patients being put on hold for extended periods of time without explanation. The phone staff is described as extremely rude, and patients have reported feeling like the doctors don't care about their health concerns. Despite the high-quality care provided by some doctors, the overall experience is marred by a lack of urgency and poor communication.One major issue that stands out is the inconsistent and often poor communication from the office staff. Patients have reported being put on hold for extended periods of time, and the phone staff has been described as extremely rude. This lack of communication can be frustrating and alienating for patients.On a positive note, the facility appears to have a good system in place for accommodating patients with disabilities. The office is wheelchair accessible, with a accessible parking lot, entrance, and restroom. This is a welcome feature for patients who may have mobility issues.Overall, this facility has the potential to provide high-quality care, but it falls short in terms of customer service and communication. With some improvements in these areas, it could become a top-rated medical service facility.
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