Tampa Bay
Access Florida community Partner
47.26
47.26
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
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The location is located in Building 906, Magnolia Ave Avenue, Auburndale City. They offer wheelchair accessible parking lot and entrance, which is a plus for people with disabilities. The office hours are from Monday to Friday, 9:00 AM to 3:00 PM and 9:00 AM to 12:00 AM on Fridays. However, they are closed on Saturdays and Sundays.The third-party ratings give a score of 3.9, indicating a decent level of satisfaction from customers. However, some clients have reported issues with the office being closed when they arrived, despite the stated hours. In one case, the client was left waiting outside for over an hour, with a sign on the door indicating that the office would reopen at 1:00 PM.Some clients have also praised the staff for being helpful and friendly, particularly one staff member who was described as "awesome" and went above and beyond to assist with insurance questions. However, there have been some negative comments about the staff being unhelpful and unfriendly.It is worth noting that the office has been accused of being closed when they were supposed to be open, and some clients have reported difficulty in getting in touch with staff on the phone. In one case, a client had to wait for over an hour to get someone to answer the phone.One issue that stands out is the inconsistent hours of operation and the tendency for the office to be closed when clients arrive, despite the stated hours. This can be frustrating for clients who are trying to access services.
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